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Privacy Policy

Privacy Policy - HOYT HOLDINGS & HOYT Orderly Clutter

Effective Date: October 2, 2025
 

Controller(s): HOYT HOLDINGS (parent company) and its operating business HOYT Orderly Clutter (collectively, “we,” “us,” or “Company”).

This Privacy Policy describes how HOYT HOLDINGS and HOYT Orderly Clutter collect, use, disclose, store, transfer, and protect personal information collected through our websites, mobile applications, booking forms, email, text messaging, phone communications, and any other means by which you provide information to us (collectively, the “Services”).

Information We Collect

We collect the following categories of personal information:
1. Contact Information: Full name, email address, and telephone number.
2. User-Supplied Materials: Any other information you provide to us, including written descriptions, forms, messages, photographs, images, and other media ("User Content").
3. Transactional Information: Payment card details (processed by third-party providers), billing addresses, invoices, and payment history.
4. Technical Data: IP address, browser type, device identifiers, operating system, and analytics data.
5. Communications: Emails, text messages, call details, and other communications with us.
6. Locations Data: If you provide it for scheduling or service purposes.
We strongly discourage sending especially sensitive data (e.g., Social Security numbers, government IDs, or health records).

How We Use Your Information

We use personal information to:

  • Provide and perform our organizing services.

  • Schedule, confirm, and manage appointments.

  • Communicate about quotes, invoices, and updates.

  • Process payments and maintain business records.

  • Store and manage photos you send for service-related purposes.

  • Improve our services and operations.

  • Comply with legal obligations.

  • Market our services (where permitted by law).

Sharing Your Information

We may share personal information with:

  • Service providers (e.g., hosting, scheduling, payment processing).

  • Financial institutions (for payments).

  • Legal authorities (when required by law).

  • Business partners (if you give consent).

  • In business transfers (e.g., merger, acquisition, or sale of assets).

We do not sell personal information for monetary gain.

Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

Data Retention

We keep your information only as long as necessary for the purposes described in this Policy, or as required by law (for example, tax or accounting purposes).

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Correct or update inaccurate data.

  • Request deleted of your data (with legal exceptions).

  • Opt out of marketing communications.

To exercise these rights, contact us at:

​

Number: +1.253.285.2061

Children

Our services are not directed to individuals under 13, and we do not knowingly collect data from children.

Updates To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons.

  • If we make material changes, we will update the "Effective Date" at the top and provide notice on our website or via email (if you have provided one).

  • Your continued use of our Services after changes take effect means you accept the updated Policy.

  • We encourage you to review this Policy periodically so you stay informed about how we handle your information.

Consent and Agreement

By providing your personal information, using our Services, booking our services, or by signing or clicking “I Agree” (where applicable), you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, you should not use our Services or provide personal information to us.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

HOYT HOLDINGS & HOYT Orderly Clutter
Number: +1.253.285.2061

Terms of Use / Service Agreement

Terms of Use / Service Agreement

Effective Date: October 2, 2025

​

Company: HOYT HOLDINGS (parent company) and its operating business HOYT Orderly Clutter (collectively, "we," "us," or "Company").
Clients: Any person, household, or business entity that books or uses our services ("you," "your," or "Client").

Agreement to Terms

By booking, requesting, or using our residential or commercial organizing services, or by signing, clicking "I Agree", or otherwise confirming acceptance (electronically or in writing), you agree to be bound by these Terms of Use ("Agreement"). If you do not agree, you may not use our Services.

Services Provided

We provide residential and commercial organization, decluttering, and related services as described on our website, booking forms, or written communications. Service descriptions are subject to change without notice.

Client Responsibilities

You agree to:

  • Provide safe, lawful, and appropriate access to the property.

  • Disclose any hazardous conditions (e.g., mold, chemicals, pests, unsafe structures).

  • Provide accurate information about the scope of services.

  • Ensure your property is adequately insured.

  • Comply with all applicable laws and regulations regarding the property.

Payments and Fees

  • Service rates are provided prior to booking and may vary based on project scope, location, and duration.

  • Payment is due in full upon completion of services unless otherwise agreed writing.

  • We reserve the right to charge reasonable late fees for overdue invoices

Cancellations and Rescheduling

  • Cancellations must be made at least 48 hours before the scheduled service.

  • If you cancel with less than 48 hours' notice or fail to provide access to the property at the agreed time, you may be charged a cancellation fee.

  • We reserve the right to reschedule or refuse services for safety, weather, or other circumstances beyond our control.

Property Damage, Liability, and Risk Allocation

  1. Property Damage Disclaimer​​​​

    • While our employees take reasonable care when performing services, the Company shall not be liable for any damage, destruction, or alteration to the Client's property.​

    • This includes, but is not limited to, structural damage, cosmetic damage, lost items, or diminished value of property.

    • The Client accepts all risk of damage during and after services.

  2. Future Effects

    • The Company is not responsible for any future, ongoing, or unforeseen issues resulting from services, including wear, deterioration, or unintended consequences.​

  3. Employee Injuries

    • If any employee of the Company is injured while on the Client's property, the Client agrees to assume full responsibility.​

    • The Client releases the Company from liability for any claims, medical costs, or damages related to such injury.

  4. Indemnification

    • The Client agrees to indemnify, defend, and hold harmless HOYT HOLDINGS, HOYT Orderly Clutter, and their employees, and affiliates from any and all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:​

      • (a) Property damage,​

      • (b) Personal injury on the Client's premises, or

      • (c) Any claims by third parties related to the Services.

  5. Assumption of Risk

    • By using our Services, the Client acknowledges and accepts our risks associated with allowing individuals to perform work in their home or business.​

Limitations of Liability

To the fullest extent permitted by law:

  • The Company shall not be liable for indirect, incidental, consequential, punitive, or special damages.

  • Total liability for any claim shall not exceed the amount paid by the Client for the specific service giving rise to the claim.

No Guarantees or Warranties

  • Services are provided "as is" without warranties of any kind, express or implied.

  • We do not guarantee specific results, outcomes, or satisfaction levels.

Termination of Services

We may refuse, suspend, or terminate services at our discretion if the Client:

  • Provides unsafe working conditions,

  • Fails to pay,

  • Engages in abusive or unlawful behavior, or

  • Violates this Agreement.

Updates to Terms

We may update these Terms from time to time. The "Effective Date" at the top reflects the latest version. Continued use of our Services after updates means you accept the revised Terms.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the state in which HOYT HOLDINGS is incorporated, without regard to conflict-of-law principles.

Consent and Acceptance

By booking, signing, or otherwise indicating agreement, you confirm that you:

  • Have read and understood these Terms,

  • Accept and agree to them in full, and

  • Release the Company from liability as described herein.

Contact Information

For questions about these Terms:
​
HOYT HOLDINGS & HOYT Orderly Clutter
Number: +1.253.285.2061

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